Introduction
Convert Chat is an AI chatbot builder designed for enhancing sales, customer support, and user engagement. We recognize and respect your privacy concerns. This Privacy Notice outlines our policies and procedures on the collection and use of your personal data, and affirms your privacy rights. We are committed to continuous evaluation and improvement of our privacy practices and will update this notice periodically to reflect any new measures.
Contacting Us About Data Protection
Convert Chat is based at Suite 375, Level 2/66 Victor Cres, Narre Warren VIC 3805. For any questions or concerns regarding our data protection policies, or to exercise your privacy rights, please contact our dedicated Privacy Team. We are committed to assisting you and ensuring that your data is handled with the highest level of care and respect.
Privacy Team Contact Information:Convert Chat
Suite 375, Level 2/66 Victor Cres
Narre Warren VIC 3805
[email protected]
How We Collect and Use Your Personal Information
Convert Chat collects personal information primarily from our website visitors and customers. This information typically includes your name, job title, employer’s name, work address, work email, and work phone number. We use this information to provide services to our prospects and customers.
We do not sell personal information and only share it with third parties who assist in delivering our services. Occasionally, we receive personal information from third parties, which may include additional details about your employer or industry. We may also collect personal data from third-party websites (e.g., LinkedIn).
Use of the Convert Chat Website
Like most websites, the Convert Chat website automatically collects certain information and stores it in log files. This information may include IP addresses, the region or general location of your computer or device, browser type, operating system, and other usage data. We use this data to optimize our website design and to help diagnose server problems, analyze trends, track visitor movements, and gather broad demographic information to better meet our users’ needs.
Cookies and Tracking Technologies
Convert Chat offers a detailed Cookie Notice that explains the cookies and tracking technologies used on our website and provides instructions on how users can manage their preferences. To view this notice, please click on the Cookie Notice link.
Sharing Information with Third Parties
The personal data we collect is stored on servers hosted by third parties in the United States. These third parties do not access or use your personal information for any purpose other than cloud storage and retrieval. Occasionally, we engage third parties to communicate information to you about our services.
Transferring Personal Data to the U.S.
Personal data collected by Convert Chat is processed in the United States. Users of our services outside the U.S. should be aware that the U.S. has not received a finding of “adequacy” from the European Union under GDPR. However, Convert Chat adheres to the GDPR by implementing standard data protection clauses recognized by the European Data Protection Board.
Data Subject Rights
Under the GDPR and other privacy laws, data subjects have specific rights, including the rights to be informed, to access, to rectification, to erasure, to restrict processing, to data portability, and to object. Our Privacy Notice aims to provide detailed information about the data we collect and its use.
Data Storage and Retention
Your personal data is stored on Convert Chat servers and those of our cloud-based service providers in the United States. We retain data for as long as necessary to fulfill our service obligations and for archival purposes.
Children’s Data
We do not knowingly collect data from children.
Questions, Concerns, or Complaints
If you have any questions, concerns, or complaints, or wish to exercise your rights, please contact us at:
Convert Chat
Suite 375, Level 2/66 Victor Cres
Narre Warren VIC 3805
