A Customer Service Chatbot is a chatbot that has AI incorporated and self-learns and trains itself with the customer feed and developer feed helps out customers with their FAQs (Frequently Asked Questions) and also generates leads.
Getting a Customer Service Chatbot up and running can drive more sales and even convert potential customers to loyal customers. Keep reading on to find out why adding a Customer Service Chatbot will do you wonders.
Convert Potentials to Customers
Customer Service Chatbots can help with lead generation by gathering information from potential customers and funnelling them into sales. For instance, if someone inquires about a car’s interior detailing, the chatbot can ask them for more details on the type of vehicle, make and model and so on.
This can allow the business to generate leads and further engage in a conversation with the potential customers and lead them to purchase the service.
Boost Customer Interactions
Our Customer Service Chatbots come with AI integrated, which means, they can learn from other customer interactions as well and we can also train it behind the scenes. These Customer Service Chatbots can fetch information from previous encounters with other customers and use that info to help out with another customer.
This personalised experience can help build trust amongst potential customers and also increase the likelihood of a conversion.
24/7 Availability
One of the biggest pros of these chatbots is that these bots do not need to take a break or they don’t even have a fixed working time. They are available 24/7 and can respond to queries whenever approached. This makes sure that customers can get support from these Customer Service Chatbots even out of the working time and from different time zones as well.
Easy Integration
When it comes to AI Chatbots, Convert Chat comes with this seamless and easy integration to various platforms ranging from Any Social Media Platforms to Your Own Website as well.
You can personalise and customise it on how to answer queries and provide them with consistent support.
Answer Questions
Customer Service Chatbots are usually on the front-end aspects of things. They are in bold colours and are easily detectable to the eye. These bots are taught how to answer the basic questions and if approached by complex questions we can later train them to answer that too.
Instant Responses
With the advanced learning model, these Customer Service Chatbots can respond immediately, hook the customers and interact immediately which can lead to conversions.
How You Can Convert Chat Help?
Convert Chat can provide you with the Most Seamless Integrated AI Chatbot available. This works over several platforms and is the one for you.
With baked-in Google Analytics and Lead Generation Model, various methods to train your chatbot and simple integration to your website or social media platforms, No one does it better than Convert Chat.
