Making custom AI chatbots is super useful nowadays, especially for individuals who have no time to spare and answer inquiries and queries one by one.
In the bigger picture, this may seem like a complex process that requires tireless coding and designing. But with Convert Chat, it’s just a matter of a couple of clicks, fill in your company information, and Boom! You’ve got a custom AI Chatbot up and running.
Why Do You Need A Custom AI Chatbot?
- Instant Replies.
- With instant replies comes better engagement.
- Increased Sales & Leads.
- Makes your website more interactive and user-friendly.
- The bots can collect the contact information and generate leads with it.
- Multiple chats can happen at the same time.
Getting an AI custom chatbot is solely based on your need or the type of chatbot you need. Now when it comes to Convert Chat, we provide the clients with a variety of selections ranging from Lead Generation chatbots to a Customer Service chatbot.
Setting Up Your AI Chatbot
- Firstly, it’s better to start right after we have defined the purpose of our chatbot.
- Next Sign Up/log in to Convert Chat.
- Click >> Actions button on the top right corner and click on Add Chatbot.
- You can then fill in the company details in the fields, you can upload your logo and even change the theme colour of the bot.
You can also select the type of chatbot you need from the dropdown below.
- Leads: This chatbot is to generate leads for you.
- Support: It is to provide the customers with help and support based on the app.
- Appointment-Bot: This will schedule an appointment for the user.
- Recruitment: This bot recruits any potential employees.
- E-commerce: This bot works more on the sales perspective of things.
- Customer-Service: This bot accepts all the customer feedback and records them.
- Once the chatbot is added, all you have to do is copy and paste the code into your webpage.
How Do I Train My Custom AI Chatbot?
To train it, it’s simple and a walk in the park. From the Data Sources tab on the left panel, you can train it using the following methods given there.
You have two options to get started: upload a document or provide a website link. Our tool will automatically scan and learn from all the information available.
Alternatively, you can manually enter data using Q&A or text options. This is great if you have specific or detailed info that isn’t included in the document or website.
You can keep track of the lead generation and other useful analytics from Convert Chat itself. This bot will automatically collect the contact information and use it for lead generation.
Make sure to test and refine it thoroughly, make updates based on the customer feedback and make sure to constantly monitor the analytics as well.
With these simple steps mentioned above, you can have your very own AI Custom Chatbot for your website or Social Media Platforms sorted in a breeze.
